Privacy Policy

Revised November 2019

Who we are

Ace Kind Ltd of Haughton House, Haughton Lane, Shifnal. Shropshire TF11 8HG, takes your privacy seriously. This Privacy Policy outlines how we collect your personal information and how it is used. Contact us via the address above or through these methods:

  • Website:
  • Email:
  • Office Telephone: 01952 351984

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR).

What personal data we collect and why we collect it

The Ace Kind website ( and currently collects your:

  • Name
  • Email address
  • Telephone number

We do not receive data from third parties.

How we get this information

Contact form

Such personal information is provided to us by you, when using our Contact Us enquiry form for the following reason.

Under the General Data Protection Regulation (GDPR) the lawful bases we rely on for processing this information is:

Your consent. You are able to remove your consent at any time. You may do this by contacting us at the address above.

What we do with this information

You will be contacted on a one-on-one basis to discuss whatever it is you contacted Ace Kind about. After that, this conversation may evolve, but we will not send marketing emails like newsletters or promotional offers.

We do not share your personal information with other companies for marketing purposes.

We will not e-mail you in the future unless you have given us your consent.

We will never collect information about you without your explicit consent.

How we store your information

The personal information which we hold will be stored securely within Gmail or Outlook systems.

Your information will be held in the form of your enquiry email for as long as necessary to answer your query. We will then dispose of your personal information by deleting your enquiry email.

This data is not logged in our website database.

If you have any questions/comments about privacy, or if you wish to withdraw your consent for us to reply to your enquiry you should contact us.


We use necessary cookies to make our site work

Strictly Necessary Cookies: These are cookies that are required for the operation of our website.  Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Functionality Cookies: These are used to improve the functional performance of the website and make it easier for you to use.  

Targeting Cookies and Analytics Cookies are not used by the Ace Kind website.

Embedded content from other websites: Pages on this site may include embedded content (e.g. videos, images, links etc.). Embedded content from other websites, e.g. YouTube, behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Managing Cookies: You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies. Please refer to the instructions or the online help files available via your relevant browser if you wish to manage cookies in this way. Alternatively, please visit for further information. To manage cookies relating to targeted advertising activities, you can visit To opt-out of being tracked by Google Analytics across all websites you can visit

Please note, if you refuse cookies this may mean that you can’t use some of the additional features of our website and may not be able to access certain parts of the website.

How to complain

If you are unhappy with how we have used your data please contact us at the address above.

You also have the right to lodge a complaint with the Information Commissioners Office (ICO), details of which can be found here.

For information about your rights under UK data protection laws (GDPR), see the website of the UK Information Commissioner’s Office: